Privacy Policy

At One Touch Infratel Pvt. Ltd., we respect your data privacy and are committed to transparent information handling practices. This policy outlines how we collect, store, and use the technical and contact details gathered through onetouchinfra.com.

1. Information we collect

We collect contact information and project specifications that you deliberately submit through our project brief forms, checklist downloads, and direct communications. This typically includes:

• Name, phone number and email address
• Company, society or organisation name
• Project location, current stage and expected timeline
• Technical requirements and free-text project notes you choose to share

We do not knowingly collect sensitive personal data, financial account details, or government identifiers through this website.

2. Purpose of processing

Information gathered is used exclusively to prepare engineering proposals, conduct on-site fiber surveys, coordinate deployment timelines, and provide ongoing infrastructure SLA support. We do not sell or monetise client data with third-party advertisers.

3. Legal basis & consent

We process the details you submit on the basis of your consent and our legitimate interest in responding to a commercial enquiry you initiated. You may withdraw consent at any time by contacting us, after which we will stop using your details for follow-up.

4. Sharing & disclosure

We do not sell, rent or trade personal information. We may share limited project details with OEM partners or sub-contracted survey teams strictly where it is necessary to prepare or deliver the work you have asked us to quote for. We may also disclose information where we are required to do so by law or by a competent authority.

5. Retention

Enquiry records are retained for as long as needed to respond to the enquiry and to satisfy contractual, warranty and statutory obligations arising from any resulting project. Where an enquiry does not proceed, contact records are reviewed periodically and removed when they are no longer required.

6. Security

We apply reasonable technical and organisational measures to protect the information you send us against unauthorised access, alteration or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Cookies & analytics

This website is served as static pages and does not set advertising or cross-site tracking cookies. Your browser may store standard technical data required to load the page. If we introduce analytics in future, this policy will be updated before it is enabled.

8. Your rights

You may request access to the personal information we hold about you, ask us to correct inaccurate details, request deletion, or object to further processing. We will respond to verified requests within a reasonable period.

9. Contact

For questions regarding this privacy policy, or to make a data access or removal request, contact info@onetouchinfra.com or write to us at our registered office: